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Network Operations Specialist - Customer Experience Management

Posted by Support Admin December 23, 2024
  • Salary Not specified
  • Location Bristol, England, United Kingdom [map]
  • Job Type Full-time

Job Description

Join the OPENREACH Team as a Network Operations Specialist! 🌐



Hey there! We're looking for a tech-savvy individual to join our awesome team at OPENREACH. If you're passionate about keeping networks running smoothly and ensuring top-notch customer experiences, this job is for you! 😊



What You'll Be Doing:



  • Keeping an eagle eye on our system performance

  • Solving technical puzzles and helping customers

  • Performing regular tech 'check-ups' and updates

  • Spotting ways to make our processes even better

  • Documenting everything (because knowledge is power!)



What We're Looking For:



  • Customer-focused attitude

  • Experience with network monitoring systems

  • Understanding of network protocols in mobile telecoms

  • Analytical thinking skills

  • Team player who can work on projects



Perks of the Job:



  • Competitive salary and bonus

  • Great pension scheme

  • Flexible benefits package

  • Training and development opportunities

  • Discounted BT products



Ready to level up your career? Join us in Bristol, Birmingham, or London for this hybrid role. We can't wait to meet you! 🚀

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