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Employment » Computer & IT » Broadband Technical Support Specialist

Broadband Technical Support Specialist

  • Salary £22,308.00 per annum
  • Location Sheffield, England, United Kingdom [map]
  • Job Type Full-time

Job Description

Join the DAISY COMMUNICATIONS Team! 🌼



Hey there, tech enthusiast! Are you ready to be part of the UK's leading independent provider of voice, connectivity, mobile, phone systems, and cloud services? We're on a mission to keep Britain working, and we need your help!



What's the gig? 🤔



We're looking for a Broadband Technical Support Specialist to join our XLN for Small Business brand. Here's what you'll be doing:




  • Providing exceptional customer service - going above and beyond for our clients

  • Upselling products and services like a pro

  • Explaining complex tech stuff in simple terms

  • Configuring and supporting routers

  • Troubleshooting wired & wireless technologies

  • Understanding IP Networks and how they deliver broadband services



What we're looking for:




  • 1+ year of technical support experience (but passion is more important!)

  • A logical problem solver who's flexible in their approach

  • Knowledge of ADSL, Fibre, home networking, and broadband tech

  • Excellent people skills and customer empathy

  • Someone who thrives in a fun, social, vibrant team environment



Why join us?



We've got some pretty sweet perks:




  • 25 days of holidays (plus bank holidays)

  • £500 referral scheme bonus

  • Professional development opportunities

  • Eye care vouchers and discounted Medicash membership

  • SIM deals for you and your loved ones

  • Access to discounts at over 1,200 retailers

  • An extra day off for your birthday or wedding!



Ready to join the DAISY COMMUNICATIONS family? Apply now and let's grow together! 🚀

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