Privacy Policy and Cookie Policy

Last updated: August 25, 2023

Free Flight Group L.L.C. ("us", "we", or "our") operates this website and other YouTalent websites and services including the YouTalent mobile application (together, or individually, the "Service" or “Website”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you interact with our Service. We will not use or share your personal information with anyone except as described in this privacy policy and cookie policy (together, “Privacy Policy”). By using the Service, you agree to the collection and use of personal information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meaning as in our Terms and Conditions. This Privacy Policy supplements our other policies and notices and is not intended to override them.

Changes to this Privacy Policy

This Privacy Policy is effective as of August 25, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Data Controller

Data Controller means the natural or legal person, public authority, agency, or other body, who (either alone or jointly or in common with others) determines the purposes for which and the manner in which any personal information is, or is to be, processed.

We are the Data Controller of your personal data or information as defined in this Privacy Policy.

Data we collect about you

Personal data or personal information that we may collect about you (“Personal Data” or “Personal Information”) is outlined below:

Identity Data: Your full name, password, age, date of birth, gender, postal address, email address, and phone number.

Profile Data: Data in regards to your activities, interests, talent information, personal preferences, blogs, messages, wall posts, comments, posts, photos, event posts, forum posts, music posts, video posts, chat conversions, groups, submissions to casting calls and auditions, contest participation, and similar data in scope of the aforementioned forms of data that may be collected through your normal use of the Service.

Social Networking Provider Data: Data coming from other social networking platforms such as Facebook, Twitter, Instagram, etc.

Payment Data: Your name, credit card billing address, credit card details, transaction data in regards to purchase of particular goods or services from us.

Technical Data: IP addresses, browsers information, time zone settings, operating system, device data, diagnostics data and related data that may be captured from the devices that you use to interact with the Service.

Usage Data: Page views and visits, navigations paths, login and logout times, cookies.

Marketing Data: Your preferences in regards to marketing materials you may receive from us or our third parties.

Communication Data: Any communication data resulting from face-to-face communication, emails, phone calls, feedback, customer support interaction, surveys, and alike data that may be exchanged between you and us.

Public Data: Pieces of Identity Data, Profile Data, and Marketing Data may be gathered about you from publicly available sources or from third-parties. Such sources or third-parties may include search engines, public websites, public record providers, advertisers, analytics providers, suppliers, commercial partners, people who had previously interacted with you, or other sources.

How is your Personal Data collected?

Direct Interaction: You may provide or may be required to be provide Identity Data, Profile Data, Social Networking Provider Data, Payment Data, Marketing Data, and Communication Data when interacting with the Service or trying to contact us.

Indirect or Automated Interaction: Anytime you interact with the Service, we may automatically collect Technical Data and Usage Data.

Public Sources and Third Parties: Some or most pieces of Identity Data, Profile Data, Social Networking Provider Data, and Marketing Data may be gathered about you from publicly available sources as described in Public Data above.

How we use and process your Personal Data

The table below summarizes how we process your Personal Data. We may process your Personal Data on more than one legal basis as shown below.

Purpose or Activity Type of Personal Data Lawful basic for processing
To register you as a new user of our Service
  • Identity Data
  • Profile Data
  • Social Networking Provider Data
  • Technical Data
  • Usage Data
  • Performance of a contract with you
To operate and provide the Service to you
  • Identity Data
  • Profile Data
  • Social Networking Provider Data
  • Payment Data
  • Marketing Data
  • Communication Data
  • Technical Data
  • Usage Data
  • Performance of a contract with you
  • Necessary to comply with legal obligation
  • Our legitimate interests (to provide our products or services to you; to host, test, support, maintain, administer, and perform similar business-related activities in regards to providing the Service)
To collect payment information and process payments for paid portions of the Service
  • Identity Data
  • Payment Data
  • Technical Data
  • Usage Data
  • Performance of a contract with you
  • Our legitimate interests (recovering any debts that may be due to us)
To deliver any relevant advertisements and marketing materials to you and to measure their effectiveness
  • Identity Data
  • Profile Data
  • Social Networking Provider Data
  • Marketing Data
  • Technical Data
  • Usage Data
  • Our legitimate interests (marketing and business development)
To use relevant data analytics to improve our Service and user experience
  • Identity Data
  • Profile Data
  • Social Networking Provider Data
  • Marketing Data
  • Technical Data
  • Usage Data
  • Our legitimate interests (business development, namely, improving our Service and user experience)
To defend us and during the course of any legal claims or proceedings; to assist lawful authorities in any lawful proceeding or investigation
  • Identity Data
  • Profile Data
  • Social Networking Provider Data
  • Payment Data
  • Marketing Data
  • Communication Data
  • Technical Data
  • Usage Data
  • Public Data
  • Compliance with our legal obligations
To perform our accounting, book keeping, tax reporting, or similar legal compliance duties
  • Identity Data
  • Profile Data
  • Payment Data
  • Compliance with our legal obligations
  • Our legitimate interests (performing accounting, book keeping, and tax reporting duties)
To communicate with you
  • Identity Data
  • Profile Data
  • Communication Data
  • Our legitimate interests (providing support and support related activities)

Disclosure of your Personal Data to others

Disclosure to law enforcement: We may disclose your Personal Data if we are required to do so by law or in response to valid requests by appropriate public authorities (e.g. a court or a government agency).

Disclosure to our legal and professional advisors and insurers: We may disclose your Personal Data to our insurers or professional and legal advisors in case of legal disputes, legal claims, or court proceedings that involve us.

Disclosure to service providers: We may utilize third party companies or individuals to help us operate and provide our Service, perform Service-related services, help us analyze how our Service is used, or perform similar activities on our behalf (together, "Service Providers" or individually, "Service Provider"). These Service Providers process your Personal Data on our behalf and thus are data processors (“Data Processors”).

These third parties have access to your Personal Data only for the purposes of carrying out the above-mentioned activities on our behalf and are obligated not to disclose or use your Personal Data for any other purpose. Our list of Service Providers may change as we continue to operate, provide, and improve our Service. Our Service Providers generally fall under, but are not limited to these categories of providers: Hosting Providers, Payment Providers, Analytics Providers, and Advertising Providers.

The following Services Providers are utilized by us as of the effective date of this Privacy Policy or may be utilized by us in the near future (the list below may not include the Service Providers we used in the past):
You can always contact us if you would like to know if we disclosed your Personal Data to a specific Service Provider. If you are interested to find out how a specific Service Provider may use your Personal Data then please consult the relevant terms of service, privacy policies, or any other relevant policies of that specific Service Provider. You may find the relevant policies by visiting the website of the specific Service Provider.

Disclosure to marketers and advertisers: We may share your Personal Data with third-party marketing and advertising companies to serve relevant marketing materials or advertisements to you. Such sharing will only be done via your express opt-in consent and you may opt-out anytime by utilizing the relevant functionality through the Service or by contacting us.

Business transaction If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred as a business asset. In such cases, we will provide a notice before your Personal Data is transferred and becomes subject to a different privacy policy.

International transfer of Personal Data

Your Personal Data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Data, to the United States. Your consent to this Privacy Policy represents your agreement to this transfer.

Please also note that due the nature of the Service being a social network, your Profile Data and other pieces of Personal Data that you transmit to the Service will be visible to other users of the Service or may be accessed by other people anywhere via the Internet. Thus, we cannot prevent and take absolutely no responsibility for use or misuse of your Personal Data by others.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate data security policies and practices in place.

Data security

We have taken security precautions and put in place security measures to help protect your Personal Data. We also limit access to Personal Data only to the parties that have a need to do so. In the case of the data breach where your Personal Data was compromised we will notify you and any appropriate regulator where we are required to do so by law.

We also want to inform you that no method of transmission of data over the Internet or electronic storage of data is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data retention

Below is our data retention policy (“Data Retention Policy”) in regards to your Personal Data.

Note: We will strive to take steps to close or delete any accounts that have not interacted with the Service for a continuous and un-interrupted period of 10 years.
  • Identity Data, Profile Data, Social Networking Provider Data, Marketing Data, Usage Data, and Technical Data will be kept for 5 years if you choose to close your account or your account is closed by us. If you request to delete your account or your account is manually deleted by us, the above-mentioned data will not be kept for longer than 2 years.
  • Payment Data will be retained for up to 7 years.
  • Communication Data and Public Data (that is in our possession) may be retained by us up to 5 years following closure or deletion of your account.
  • We may anonymize your Personal Data for statistical and research purposes in which case this anonymized data may be retained for us indefinitely.
  • Occasionally we take backups of your Personal Data that we keep around for no longer than 1 year.
  • Under certain circumstances we may keep all of your Personal Data for as long as necessary due to matters that may involve you, you and us, or other relevant parties, such as: legal requirements or requests, ongoing law enforcement or criminal investigations; litigation proceedings, legal claims, court proceedings, and alike matters.

Your legal rights

If you are a resident of the European Economic Area (EEA) or anywhere where GDPR applies to you, then you have certain data protection rights, which in certain circumstances may be subject to exceptions. These rights are provided below and may only be exercised if GDPR applies to you.

The right to access: You have the right to receive a copy of your Personal Data that we hold.

The right of rectification: You have the right to have your Personal Data rectified if that information is inaccurate or incomplete.

The right to erasure: You have the right to request the erasure of your Personal Data. However, in some circumstances such as in the cases of legal proceedings or investigations we may not be able to do so.

The right to object: You have the right to object to our processing of your Personal Data where we are relying on processing it for our legitimate interests, for direct marketing purposes, or if you have a particular situation.

The right of restriction: You have the right to request that we restrict the processing of your Personal Data.

The right to data portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.

The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your Personal Data.

Right to complain to supervisory authority: You have the right to make a complaint to the Office of the Information Commissioner (OIC), the Jersey supervisory authority for data protection issues (www.oicjersey.org).

To exercise some of the above rights you may be required to contact us. We may ask you to verify your identity prior to responding to your request.

Time limit to respond

Our time limit to respond to legitimate requests is about 1 month, but may take longer due to certain conditions or circumstances.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies or wish to restrict the use of cookies for use by our Service, then some parts of the Service may become inaccessible or may not function properly.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the relevant policies of every website you visit. We have no control over and assume no responsibility for the content, policies or practices of any third-party sites or services or the content of the links linking to them.

Children's privacy

Only persons age 18 or older have permission to use our Service. Our Service does not address anyone under the age of 18 ("Children" or “children”). We do not knowingly collect personally identifiable information from children under age of 18. If you are a parent or guardian and you learn that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Information from children without parental consent, we take steps to remove that information from our Service.

Contact us

If you wish to contact us, please use the information below. You must use our email and postal mail address (with a signature proof of delivery) to contact us about any possible legal matter, dispute, or proceeding that may involve us.
  • By email:
  • By visiting this page on our website: https://www.youtalent.com/help/contact
  • By postal mail: Free Flight Group L.L.C. 11350 Random Hills Rd. Suite 800, Fairfax, VA 22030 United States of America