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Employment » Computer & IT » Helpdesk Support Analyst (Intermediate)

Helpdesk Support Analyst (Intermediate)

Posted by admin Oct 19
  • Salary Not specified
  • Location Dublin, County Dublin, Ireland [map]
  • Job Type Full-time

Job Description

Hey there, tech enthusiast! 👋



Are you ready for an exciting opportunity at EMAGINE? We're on the lookout for a fantastic Helpdesk Support Analyst to join our growing team in Dublin! 🚀



What's the gig about?


In a nutshell, you'll be our go-to person for all things Microsoft. You'll be maintaining and supporting Microsoft environments, sharing your expertise, and making sure everything runs smoothly. It's like being a tech superhero! 💪



Your day-to-day adventures will include:



  • Keeping our Microsoft infrastructure in tip-top shape

  • Being the guru everyone turns to for Microsoft-related questions

  • Chatting with IT folks and business colleagues about tech stuff

  • Solving tech puzzles (aka tickets) like a pro

  • Keeping everything GDPR-friendly



What we're looking for:



  • 4+ years of Helpdesk experience (or something similar)

  • A fancy degree in computer science (Level 7 or higher)

  • Ninja-level skills in Microsoft environments

  • A knack for troubleshooting and problem-solving

  • Experience with ticketing systems like ServiceNow, Zendesk, or JIRA



Sound like your cup of tea? We'd love to hear from you! Remember, at EMAGINE, we're all about diversity and bringing together awesome people from all walks of life.



So, what are you waiting for? Let's make some tech magic together! 🎩✨

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