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Employment » Business & Administrative » Customer Service Team Lead

Customer Service Team Lead

Posted by admin Nov 3
  • Salary £34,000 - £37,000 per annum
  • Location London, England, United Kingdom [map]
  • Job Type Full-time

Job Description

Join the CHIP - YOUR WEALTH APP Team! 🚀



Hey there! We're looking for an awesome Customer Service Team Lead to join our growing fintech startup in London. If you're passionate about helping people build wealth and love leading teams, this could be your dream job!



What You'll Be Doing:



  • Managing a team of 5-10 customer support rockstars 🎸

  • Hitting those sweet, sweet CS targets and KPIs

  • Juggling customer contacts like a pro circus performer

  • Being the go-to guru for all things Chip products

  • Collaborating with other departments to make our app even more amazing



What We're Looking For:



  • A natural leader who can motivate remote teams

  • Someone who loves data and using it to make smart decisions

  • A problem-solving ninja with mad communication skills

  • A regulatory whiz (FCA, GDPR, KYC/AML – oh my!)

  • Most importantly: Someone who's genuinely excited about Chip and our mission!



Perks & Benefits:



  • Competitive salary (£34,000 - £37,000 per annum)

  • Share options (cha-ching! 💰)

  • Private medical insurance

  • Unlimited holiday (for real, we don't count!)

  • £1500 annual learning allowance

  • And more awesome stuff!



Ready to help us build the wealth app of the future? Apply now and let's chat! 😊



For more info, check out our website: https://getchip.uk

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