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Employment » Banking & Finance » Client Implementation Manager

Client Implementation Manager

  • Salary Not specified
  • Location Sydney, New South Wales, Australia [map]
  • Job Type Full-time

Job Description

Hey there! 👋 Looking for an exciting opportunity in the world of payments?



We're CUSCAL LIMITED, Australia's leading independent provider of payment solutions, and we're on the hunt for a Client Implementation Manager to join our awesome team! 🚀



What's the gig about?


In a nutshell, you'll be the go-to person for guiding our clients through the onboarding process. You'll make sure they have a smooth ride integrating our products and keep our implementation practices up to date with the latest market trends.



Your day-to-day might look like this:



  • Making our clients' lives easier by managing expectations and delivering on time

  • Juggling communication between clients, product teams, and tech folks

  • Putting on your detective hat to find ways to improve our processes

  • Sharing your product knowledge like a boss

  • Keeping an eye on client satisfaction and making it even better



What we're looking for:



  • Experience in client delivery (bonus points if it's in a multi-client environment)

  • Project management skills that would make a superhero jealous

  • Familiarity with workflow tools like Jira or CRM

  • A knack for turning chaos into efficient workflows

  • Knowledge of the financial services world (extra kudos for payments industry know-how)



Why join us?


We're not just about work - we're about growth, fun, and taking care of our people! We offer:



  • Opportunities to level up your skills with industry-recognized qualifications

  • Flexible work arrangements with our hybrid model

  • A bunch of perks covering financial, lifestyle, health & wellbeing aspects



Ready to jump in? Hit that apply button and let's chat about how you can be part of shaping the future of payments! 💼💰



For more info, reach out to our Talent Acquisition Business Partner, Matthew Ellis.

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