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Tier I IT Help Desk Technician

Posted by Support Admin Fri at 9:32 PM
  • Salary $28.10–$33.01 an hour
  • Location Windsor, Ontario, Canada [map]
  • Job Type Full-time

Job Description

Join the CITY OF WINDSOR IT Team! 🖥️🏙️



Hey there, tech enthusiast! 👋 We're looking for a friendly and skilled Tier I IT Help Desk Technician to join our awesome team at the City of Windsor. If you love solving tech puzzles and helping people, this job is perfect for you! 🧩🦸‍♂️



What You'll Do:



  • Be the first point of contact for our users' tech issues 📞💬

  • Use your problem-solving superpowers to fix computers, software, and more 🦸‍♀️🔧

  • Keep our tech inventory in check and help with new equipment setup 📦🔢

  • Create easy-to-understand guides for our users 📚✍️

  • Be part of a fun team that keeps our city running smoothly 🤝🏙️



What You'll Need:



  • A 3-year Community College Diploma in Computer Science or related field

  • At least 3 months of customer service experience

  • A valid Class 'G' Driver's License

  • Amazing customer service skills and a passion for helping others

  • Strong problem-solving abilities and the knack for juggling multiple tasks



Ready to join our team? Apply now and let's make Windsor's tech world even better together! 🚀🌟



For more information, visit the City of Windsor website or contact our HR department at [Contact Information].

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