Join the MORNINGSTAR Team as an Employee Technology Support Analyst! 🖥️💼

Hey there, tech enthusiast! 👋 Are you ready for an exciting opportunity to showcase your IT skills and provide top-notch support to a global team? Look no further! We're searching for a talented Employee Technology Support Analyst to join our awesome crew in Toronto. 🇨🇦

What's the gig all about? 🤔

• Be the IT superhero 🦸‍♂️ for about 1000 employees in our Toronto office


• Lend a helping hand to our global offices when needed


• Tackle all aspects of IT Service Desk support like a pro


• Work in a hybrid environment - best of both worlds! 🏠🏢

What we're looking for:

• Punctual and trustworthy - we need someone we can count on!


• Independent worker with killer time management skills


• A team player who plays well with others


• Strong interpersonal and communication skills - no tech jargon, please! 😉


• Excellent troubleshooting skills - be our IT detective! 🕵️‍♂️


• A proactive 'can-do' attitude - bring on the challenges!

Your daily adventures will include:

• Providing rockstar customer service via phone, email, or at our Service Bar


• Managing tickets like a boss within required SLAs


• Juggling hardware and software support for PC, Virtual, and MAC


• Keeping our knowledge base up-to-date and user-friendly


• Supporting audio-visual services and Zoom systems in meeting rooms

Sound like your cup of tea? ☕ Don't miss out on this fantastic opportunity to grow your career with MORNINGSTAR! Apply now and let's chat about how you can join our amazing team. 🚀