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Customer Care Consultant

Posted by Support Admin Tue at 9:42 PM
  • Salary Not specified
  • Location Carole Park, Queensland, Australia [map]
  • Job Type Full-time

Job Description

Join the BLACKWOODS Team as a Customer Care Consultant! 🌟



Hey there! We're on the hunt for a fantastic Customer Care Consultant to join our awesome team in Carole Park, QLD. If you're a people person who loves solving problems over the phone, this could be your dream job! 📞😊



What You'll Be Doing:



  • Being the friendly voice of Blackwoods for our customers 🗣️

  • Solving customer queries like a pro 🦸‍♀️

  • Spotting opportunities to upsell our amazing products 💼

  • Building strong relationships with customers 🤝

  • Keeping up-to-date with our products and processes 📚



What We're Looking For:



  • Experience in a call centre (but don't worry if you don't have it!) 🎧

  • A customer-first attitude 🥇

  • Great communication skills 🗨️

  • Confidence to work independently 💪

  • Familiarity with Microsoft or CRM systems 💻



Why You'll Love Working Here:



  • Competitive salary and incentives 💰

  • Awesome team member discounts 🛍️

  • Flexible working options 🏠

  • Regular team events and celebrations 🎉

  • Generous parental leave 👶

  • Free onsite parking 🚗



Ready to join us? Apply now and let's chat! We can't wait to meet you! 😄

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