Recent Employment Listings

Customer Service Agent - Travel

  • Salary Base $62k + super with opportunity for $12k in bonuses
  • Location Southbank, Victoria, Australia [map]
  • Job Type Full-time

Job Description

Join the LUXURY ESCAPES Team as a Customer Service Superstar! ✈️🌴



Hey there, travel enthusiast! 👋 Are you ready for an exciting opportunity with one of the fastest-growing travel businesses in the world? LUXURY ESCAPES is on the lookout for passionate Customer Service Agents to join our awesome team in Melbourne! 🏙️



What You'll Be Doing:



  • 🎭 Putting on your customer service hat to handle emails and phone calls like a pro

  • 🎯 Aiming for first-contact resolution and delivering unforgettable holiday experiences

  • 📚 Becoming a LUXURY ESCAPES expert to provide top-notch advice on our products and services

  • 📊 Meeting quality and productivity targets to help us reach our business goals

  • 💡 Contributing ideas to improve our services and processes



What We're Looking For:



  • 🗣️ Exceptional communication skills (both verbal and written)

  • 🕰️ Flexibility to work various shifts between 7am and 10pm, 7 days a week

  • ✈️ Previous travel industry experience is a plus, but not required

  • 💻 Salesforce experience would be awesome, but we can teach you!



What's in it for You:



  • 💰 Competitive salary: Base $62k + super with up to $12k in bonuses

  • 🧘‍♀️ First-class health and well-being program, including on-site gym and yoga

  • 🍽️ Free breakfast and lunch provided 5 days a week

  • 🍷 Fun work environment with Friday afternoon gatherings (wine included!)

  • 🏝️ Opportunity to experience luxury travel through famils

  • 🎁 Generous staff discount and birthday leave



Ready to embark on this exciting journey with LUXURY ESCAPES? Don't worry if you don't tick all the boxes – we'd still love to hear from you! Apply now and let's chat about how you can become part of our amazing team! 🚀



For more information, visit our website at www.luxuryescapes.com

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