Hey there, future Dropboxer! 👋

Are you ready to join the awesome team at DROPBOX and help shape the future of work? We're on the lookout for a super-smart Support Workforce Manager to lead our global customer support operations. 🌎🚀

What you'll be doing:

• 📊 Forecasting and planning to make sure we have the right people at the right time


• 🗓️ Scheduling magic to keep our support team running smoothly


• 📈 Analyzing performance and making things even better


• 🛠️ Optimizing tools and processes because we love efficiency


• 🤝 Collaborating with different teams to make customer support awesome

What we're looking for:

• 5+ years of workforce management experience


• Analytical skills that would make Sherlock Holmes jealous


• A knack for communicating and working with different teams


• Someone who's comfortable with a bit of chaos (in a good way!)

At DROPBOX, we're all about that Virtual First life. 🏠💻 You'll get to work from wherever you feel most productive, plus enjoy some sweet perks like flexible time off, wellness benefits, and a perks allowance to spend on whatever makes you happy!

Ready to join us in making work more intuitive, joyful, and human? Let's do this! 🎉

For more info, check out dropbox.com/jobs or hit us up on social media. We can't wait to meet you! 😊