Branch Welcome Advisor

🏦 Branch Welcome Advisor at Bank of Ireland – Dún Laoghaire

Hey there! Are you a people person who loves helping customers and wants to kick-start a career in banking? CPL is looking for a friendly and motivated Branch Welcome Advisor to join the team at Bank Of Ireland in the Dún Laoghaire area! 😊

📋 Job Summary

This is a fantastic opportunity to work in a customer-focused environment, helping both personal and business banking customers navigate their banking needs. You'll be based primarily at the Dún Laoghaire branch, with occasional visits to Kill O' The Grange or Dalkey branches.

🌟 What You'll Be Doing

• 💬 Greeting and assisting customers in a professional and friendly manner
• 🖥️ Guiding customers toward self-service and online banking options
• 📝 Updating and recording customer information on internal systems
• 🔍 Handling basic queries and directing complaints appropriately
• 💰 Occasionally handling and transporting cash securely

✅ What Makes You a Great Fit

• Strong customer service experience with excellent communication skills
• A self-starter attitude with a passion for hitting goals
• Comfortable with technology and eager to learn new systems 📱
• A team player who embraces change and continuous improvement

🎓 Qualifications

No formal qualifications are required – just the right attitude and enthusiasm! 🙌

📞 About CPL

Cpl is an equal opportunity employer and proud Gold Medal holder for Diversity & Inclusion. They welcome applicants from all backgrounds. For more information, visit www.cpl.com.